1.Introduction
Sabre Commercial Investments Limited (“Sabre Commercial Investments Limited”, “we”, “us”, “our”) respects your privacy. This policy explains how we collect and use personal information when you visit our website, make a booking, stay with us, or otherwise interact with our services.
By using our website or services, you agree to this policy.
2.Who we are
Sabre Commercial Investments Limited is registered in England & Wales (Company No. 12458225). We act as the data controller for personal information collected under this policy.
Our contact details are available on our website.
3.What information we may collect
Depending on how you interact with us, we may collect:
- Contact details - name, email address, phone number and postal address.
- Booking information - stay dates, apartment preferences, special requests and booking history.
- Identification - ID details where required for check in or legal compliance.
- Payment information - card details or billing information needed to process reservations (handled securely by our payment providers).
- Website data - IP address, browser type, device information and basic usage data via cookies and analytics tools.
- Marketing preferences - your choices about receiving offers or updates from us.
4.How we collect information
We collect information:
- Directly from you when you book or contact us
- Automatically through our website via cookies
- From third parties such as booking platforms and payment providers
5.How we use your information
We use personal information to:
- Manage bookings and apartment stays
- Communicate with you about reservations
- Process payments and deposits
- Improve our website and services
- Send marketing communications where permitted
- Meet legal or regulatory requirements
6.Legal basis
We process personal data based on:
- Contractual necessity (to provide your booking)
- Legitimate business interests (service improvement and fraud prevention)
- Your consent (marketing)
- Legal obligations
7.Sharing information
We may share information with trusted partners such as:
- Payment processors
- Booking platforms
- IT and marketing providers
- Regulatory or legal authorities where required
We do not sell your personal data.
8.International transfers
Some suppliers may process data outside the UK or EEA. Where this happens, appropriate safeguards are used.
9.Cookies
We use cookies to support site functionality, understand usage and improve performance. You can control cookies through your browser settings.
10.Your rights
You may request to:
- Access or correct your data
- Withdraw marketing consent
- Request deletion where applicable
- Object to certain processing
You can also complain to the UK Information Commissioner’s Office.
11.Security
We take reasonable steps to protect personal information, but no online system can be guaranteed to be completely secure.
12.Data retention
We keep personal information only for as long as reasonably necessary for business or legal purposes.
13.Third party links
Our website may link to external sites. We are not responsible for their privacy practices.
14.Changes to this policy
We may update this policy from time to time. Continued use of our website means you accept any changes.
15.Children
Our services are not intended for anyone under 16.
16.Public content
If you submit reviews or feedback, anything shared publicly may be visible to others. Please avoid posting sensitive information.
17.Contact
If you have questions about this policy, contact us at:
Email: office@sabreproperty.co.uk
Address: Sabre Commercial Investments Limited, Unit 5, Grange Farm Business Park, Sandy Lane, Shedfield, Southampton. SO32 2HD