Sola Suites
Frequently asked questions

Good questions, straight answers

Check-in & check-out
How does check-in work?

Arrival is effortless. Sola Suites operates a fully self-managed check-in system, so you arrive on your own terms; no queues, no front desk, no waiting. Keyless smart entry gives you secure, contact-free access to the building and your suite, and the system is designed to be intuitive whatever your comfort with technology.

Can I arrive early or check out late?

Where availability allows, early check-in (from midday, £35) and late check-out (until 2pm, £35) can be arranged as add-ons. Let us know when you book, or ask our on-site team during your stay.

Is there someone on site if I need help?

Yes. The building is staffed from 8am to 6pm, and 24/7 guest support is available to all guests throughout their stay.

Parking
Is parking available?

On-site parking is available for guests arriving by car, with electric vehicle charging points for those travelling by EV or hybrid. Dedicated cycle storage is also provided.

Policies
What is the minimum stay?

Sola Suites is designed for extended stays - from a few days to three months, and stays beyond three months can also be accommodated. Get in touch and we will tailor the stay to you.

Do you take corporate and NHS bookings?

Yes - corporate and healthcare partnerships are central to what we do. We offer fixed contracted rates, monthly invoicing and guaranteed availability for contracted blocks. See our Corporate & Long-Stay page or request a corporate rate.

House rules
Is smoking permitted?

Sola Suites is a non-smoking building throughout, including all suites and communal areas.

Can I have visitors?

Of course - your suite is your home. We simply ask that overnight guests are registered with us so building security and fire records stay accurate.

Accessibility
Is the building wheelchair accessible?

Yes. The building has been designed to accommodate guests with accessibility requirements, with step-free access, lift service reaching most apartment levels, and dedicated accessible suites with roll-in showers.

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